Proactive System Management

We watch after the health and performance of your IT infrastructure to take proactive actions so you can focus on your business.

We are a managed IT service provider that helps small to mid-sized businesses increase their productivity, efficiency, and profitability. Our team will help build a secure and reliable infrastructure for your business, all specifically tailored to your business needs.

Benefits of managed services

• Expert Management: You get a team of experts to manage and monitor your technology around the clock so you can focus on your core business.

• Peace of Mind: If you are hit with a virus or malware, we'll get you back up and running with no extra fees.

• Cost Savings: Save up to 50% compared to an in-house team with 24/7 management and monitoring.

24/7 Network Monitoring & Response

Concentrate on your business. We watch after your servers, workstations, and the entire network. No need to worry about the what ifs — we do it for you.

Cyber Security Solutions

Peace of mind from comprehensive protection of your network and users from malicious attacks and security threats

Don’t be the next company to fall victim to a data breach or ransomware attack!  Bowtie offers protection for your business with our Managed Cyber Security Solutions. Our goal is to protect your company and also build resilience to security incidents through planning and training.

• Effective Cybersecurity Tools: We provide ongoing information security awareness training and tools to keep your users secure such as password managers, single-sign-on, and multi-factor authentication.

• Customized Security Plan: We provide a comprehensive, yet practical approach to cybersecurity. You get the right practices and systems for your organization's risk profile.

• Reduced Business Risk: To reduce customer risk, we help maintain and manage IT compliance programs, such as HIPAA and SOC 2 to help you stay compliant without causing unnecessary financial or process burdens.

Bowtie’s Managed Cyber Security provides a comprehensive security solution that is not only practical and easy to understand but addresses today’s most demanding business challenges. We look after all your security needs from prevention to response – our ultimate goal is to protect your data and build resilience using proactive measures.

Hybrid Work Enablement

We make transitioning to a hybrid or remote working environment safe and efficient for your employees

Keep your company secure and your employees productive and efficient when working from any remote location.  Our team of experts can guide you in selecting the right cloud-based services for storing data, communicating, and working in a hybrid environment.

Benefits of a Hybrid Work Solution

• Reliable Access: Employees need a reliable and safe way to access the resources they need to perform their jobs. We provide the tools you need to keep your company’s information safe and your employees productive.

• High-Level Security: Have confidence that your business-critical data is protected and secured. We ensure that your computer systems are updated and policies are in place to ensure high-level security to your entire network and cloud-based tools.

• Productive Teams: Turn your office into a productive, modern workplace by providing your teams with the tools they need to work, communicate, and collaborate from anywhere.

Responsive IT Support

From troubleshooting to dealing with advanced issues our experts provide ongoing support and services with 24/7 access.

We offer unlimited remote assistance, on-site support and online resources such as our advanced ticketing system and knowledge base to every client.  Our experts are fully trained with years of experience in customer IT support, as well as troubleshooting and resolving any IT issues related to your hardware, software, operating systems, etc.

• Expert Advice: Whatever type of IT support you need, our trusted team has the tools and resources they need to keep your IT environment operating at peak efficiency.

• Responsive Service: We go above and beyond standard response times to ensure that our customers are always satisfied. Our IT professionals are friendly and personable and are always ready to help!

• Proactive Support: Our proactive maintenance and monitoring services are designed to identify and prevent problems before they occur. Gain peace of mind knowing that your business is always running smoothly and efficiently.

24/7 Network Monitoring & Response

Concentrate on your business. We watch after your servers, workstations, and the entire network. No need to worry about the what ifs — we do it for you.

Custom IT Projects

Have a specific need like a new website, data analysis, network design, or other IT project? We can help!

There are times when you may have a technology need that goes beyond our packaged offerings.  We have a wide range of resources and connections to solve almost any type of IT project need for you.  Let us know what you are thinking!

Some of our additional Project Services:

• Network design and installation: Let our team of experts design and install physical network cabling and equipment. 

• Website Design and hosting: We have over 20 years of experience designing and maintaining customized websites for a variety of industries

• Data Analysis: Our experts can assist with building custom Tableau dashboards to visualize and drive insights into your business data